Payment Policy — Fadeaway Sports Massage and Therapy Gloucester
Last updated: July 2026
Secure Payments
All payments are processed securely through Stripe, one of the world's most trusted payment processors. We accept all major credit and debit cards including Visa, Mastercard and American Express. We do not store your card details.
Payment Timing
Full payment is required at the time of booking. Your appointment is only confirmed once payment has been received. Unpaid bookings may be released after 30 minutes.
Pricing
All prices are displayed in British Pounds Sterling (GBP) and are inclusive of all applicable taxes. Current prices:
- 30 Minute Relaxation Massage £30
- 60 Minute Treatment £50
- 90 Minute Treatment £70
- First Time Customer Offer: 60 Minute Session £30
- Packages: 2 Sessions £90, 3 Sessions £120
Prices are subject to change. Any price changes will be communicated in advance and will not affect bookings already paid.
Gift Cards
Gift cards can be purchased online and are processed immediately through Stripe. Gift cards are valid for 12 months and cannot be refunded or exchanged for cash.
Refunds
Our refund policy is linked to our cancellation policy. Refunds are processed through Stripe and appear within 3 to 5 business days. More than 48 hours notice: full refund. Less than 48 hours notice: 50 percent refund. No-show: no refund.
Payment Disputes
If you believe a charge is incorrect please contact us immediately on 07702175674 or info@fadeawaymassage.co.uk before raising a dispute with your bank. We will always work to resolve any issues fairly and promptly.